Question 1

Do I have to have experience working in healthcare to serve with Watermark Health?

Accepted Answer

No! We have multiple non-medical roles that are crucial to the mission!

You'll receive ample on-site training to acclimate to the healthcare setting and know how to function in your role with excellence!

Question 2

What medical roles are available on-site?

Accepted Answer

We have both medical and non-medical roles on site!

MEDICAL

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Urgent Care Nurse/Tech - Help kick off the medical visit with intake and facilitate patient care through running tests, filling orders, and helping with patient discharge instructions. During patient care, you also have the opportunity to begin spiritual conversations with patients. Our team will coach you on national conversation transitions and how to clearly communicate the gospel. To serve in this role you must have a nursing license or be certified as an EMT, Paramedic, or MA.

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Urgent Care Providers - On-site Advanced Practice Providers (NPs, PAs) and Physicians (MDs and DOs) are a crucial role in helping to meet the medical needs of our patients.  You'll have an opportunity to continue spiritual conversations and share the gospel as you tend to the physical needs. To serve on site, it is recommended that providers have experience in Urgent Care, Emergency Department, Primary Care, Pediatrics, or related fields. For more details on the requirements on the Provider role, see the additional related FAQ.

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Dental Volunteers - Dentists, Hygienists, and Assistants can serve on site, primarily providing extractions for patients experiencing dental pain. In a similar way to all medical services, not only will you be providing the crucial care needed, but initiating spiritual conversations as you share the gospel, offer biblical counsel, and pray for patients. For additional serving opportunities for dental professionals, review our Satellite Clinic Offerings.

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Early Prenatal Care (EPC) Volunteers - If you are a medical professional with a background in OBGYN, you can join our EPC team as they serve women in crucial moments of their pregnancy. You will have opportunities to sit with new moms as they discover their pregnancy, counsel abortion-minded moms towards decisions of life for child, and show empathy and lament with moms who lose a child from a variety of circumstances.  This highly pastoral role requires a season of faithfulness serving with Urgent Care prior to involvement.

Question 3

What non-medical roles are available on-site?

Accepted Answer

We have both medical and non-medical roles on site!

NON-MEDICAL

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Front Desk - be the first person to greet our patients, acclimate them to the clinic, and host them in the lobby. You'll assist in helping to check them in and show them Christ-like compassion and hospitality from the first moment they interact with our ministry!

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Pastoral Care - play a crucial role ensuring that we've engaged in a spiritual conversation with each and every patient in our building. In addition to evangelism conversations, you will serve as a resource on site to have more in-depth spiritual conversations with patients that bring up various trials or biblical counsel needed. Because of the sensitivity and maturity required in this role, volunteers may be asked to serve on site in other positions for a season prior to becoming a pastoral care volunteer.

Question 4

What is the process for becoming an on-site volunteer?

Accepted Answer

Steps for onboarding with any Watermark Health Clinic:

Step 1 -  Start our Online Orientation These videos will help you learn about the mission and vision of Watermark Health an overview of serving roles within clinic operations.

Step 2 - Complete Application After you complete the online orientation, you'll have access to our volunteer application. Once you submit your application, we will review it and  follow-up with you to schedule an In-Person Orientation.

Step 3 - In-Person Orientation Attend an on-site orientation at the clinic location you'd like to serve at. You'll learn more details , any specific passion areas you may have, or unique ways you'd like to partner with us. There are typically 3 offered each month.

Step 4 - Shadow Shift Complete a 1:1 shadow with someone in your specific serving role to complete the role-specific training checklist.

Step 5 - Serve! Once the training checklist is completed and you are comfortable with the role, you are free to sign up on your own schedule! WMH staff or trained leaders will always be present to help answer questions.

Note: Credentialing for providers includes additional onboarding requirements.

Question 5

What is the serving frequency required for on-site volunteers?

Accepted Answer

For our Front Desk, RN/Tech, Pastoral Care & Provider (medical and dental) roles, we require a minimum of two 4 hour shifts per month.  These shifts can be done in the same day or on two different days.

In addition to shifts at the clinic, we ask all active volunteers to attend two key culture building and training events every year; Wellness Collective in the Spring and Volunteer Christmas Party in early December.

Question 6

Do I need to be a member of Watermark Community Church to volunteer?

Accepted Answer

No! While Watermark Community Church helped to launch Watermark Health, we are a separate organization and welcome and love serving with volunteers from a variety of churches!  We do expect our volunteers to be members of a local body of Christ or pursuing membership.

As a volunteer you will need to affirm you align with our core beliefs, outlined in the Belief Statement of Watermark Community Church.(https://www.watermark.org/about/whatwebelieve)

Check out this resource (https://www.watermark.org/membership-matters)if you would like to know why we believe participation and commitment in a local church body is a normal act of obedience for all believers in Jesus Christ.

Question 7

Do I need to be a Christian to serve on-site with Watermark Health?

Accepted Answer

Yes! 
Because our ministry is centered on sharing the gospel, we do expect all on-site volunteers to believe and live according to that gospel message.(https://www.watermark.org/thegospel)  To help evaluate if Watermark Health is a good fit for serving, our application includes questions about your faith in Jesus Christ,  your biblical beliefs, and church membership.

If you are unfamiliar with the gospel message of Jesus Christ, we'd love to connect with you! Email us at volunteer@watermarkhealth.org. (volunteer@watermarkhealth.org.)

Question 8

What are the requirements for an on-site provider?

Accepted Answer

As a part of the onboarding process, we will collect a variety of documents to credential and privilege you on-site at our clinics. All volunteer providers are covered under the Federal Torts and Claims Act for malpractice coverage. During your onboarding you will be enrolled in this coverage.

Because of the dynamic nature of our clinics and our unique patient population we require providers to have at least one year of experience post-graduation prior to serving in a provider role on site. Many providers chose to serve in the RN/Tech role during this period to grow in comfort with the context of the ministry as well as begin practicing sharing their faith.

More questions related to your credentials or specific situation? Begin our online orientation and our team will gladly answer any questions you might have and guide you towards the best volunteer opportunities for you!

Question 9

Where can I find information about staff or clinical rotation positions?

SERVE
AT OUR CLINICS

READY TO TAKE THE FIRST STEP TO SERVE?

NEED A LITTLE MORE INFORMATION FIRST?

SERVE AT OUR CLINICS

READY TO TAKE THE FIRST STEP TO SERVE?

NEED A LITTLE MORE INFORMATION FIRST?

SERVE
AT OUR CLINICS